Privacy Policy

Effective Date: 2024-08-18

Colston Consulting ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle personal information in compliance with US state laws and the General Data Protection Regulation (GDPR) in Europe. By using our services, you agree to the practices described in this policy.

1. Information We Collect

Colston Consulting does not generally collect, store, or process any personal data from our clients or their customers. However, in certain consulting projects, we may need to access Personally Identifiable Information (PII) or other sensitive information. In such cases, we handle this data with the utmost care and in strict compliance with applicable laws and regulations.

2. How We Use and Handle PII and Sensitive Information

If a project requires us to access PII or other sensitive information, we operate under strict confidentiality agreements and only access the data necessary to fulfill the project objectives. We implement robust security protocols, including encryption, access controls, and secure data handling procedures, to protect this information from unauthorized access, disclosure, or breaches. Importantly, we do not store or retain any PII or sensitive information beyond the duration of the project. Upon completion of our work, all such data is securely deleted or returned to the client in accordance with the agreed terms.

3. Data Security

Even though we do not typically collect or store personal data, we prioritize security in all our operations. For projects involving access to sensitive information, we employ industry-standard security measures, such as secure communication channels, encrypted storage (if necessary), and strict access controls, to protect against unauthorized access or breaches.

4. Third-Party Services

We do not share any client information with third parties. Our services are provided directly without involving third-party processors that handle personal data. If third-party tools or services are required for a project, we ensure they meet the highest standards of data protection and security.

5. International Compliance

We adhere to GDPR principles, ensuring that no personal data is collected or processed unless required for a specific project. This policy satisfies the privacy requirements for all US states and complies with the GDPR standards in Europe, ensuring that any data we may handle is protected under the most stringent legal frameworks.

6. Client Communications

We may communicate with you via email, phone, or other means to provide our services or discuss your business needs. These communications are kept confidential and are not shared with any third parties unless explicitly required and consented to by you.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website with the revised effective date. Continued use of our services after such changes indicates your agreement to the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Colston Consulting
(210) 538-4357‬
contactus@colstonconsulting.com

By engaging with Colston Consulting, you acknowledge that while we do not typically collect or store personal data, we have the necessary safeguards, security measures, and protocols in place for projects that involve access to PII or other sensitive information. This Privacy Policy ensures compliance with both US state laws and GDPR requirements, reflecting our commitment to protecting your privacy and data.